Measure the voltage across TIP and RING of the panel:.The phone line voltage across the main panel TIP and RING terminals is less than 3 VDC Trouble – Telephone Line Trouble Secondary Trouble Measure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC.No AC present across the panel AC terminals Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC.If the voltage is below 12.5VDC replace the battery. With the battery connected remove AC from the module and measure across the battery terminals.The trouble condition will not clear until the battery is at least 12.5VDC under load. The wireless receiver has detected excessive noise in the 433MHz range (Power864 only) To view what modules are connected to the KEYBUS enter Program Section.Press and wait 1 minute for the panel to rescan the KEYBUS. To reset module supervision enter Program Section.View the event buffer (via DLS or LCD5500 keypad) to view the specific module(s) in trouble.If a module has been removed, or if the slot assignment of a keypad has been changed, module supervision must be reset. Modules are immediately enrolled and supervised when detected on the KEYBUS.The panel has lost communication with one or more modules on the KEYBUS or a keypad has been assigned to a different slot If the tamper input on the modules connected to the KEYBUS are not being used, connect a short between the Tamper terminal and COM on every module (PC5100, PC5108, PC5200, PC5204, PC5208, PC5320, PC5400, PC5401, PC5700).To disable RF Jam enable Option in Program Section, subsection Īn open circuit is present on the tamper input of one or more modules.Check the installation for other sources of 433MHz wireless signals (could also be nearby transmission tower, airport, military base).The wireless receiver has detected excessive noise in the 433MHz range (Power432, 632, 832 only) Check the connected printer for trouble (no power, out of paper, jam etc…).The printer connected to the PC5400 is off-line If the voltage is below 13.75VDC the module is defective.
If an open circuit is measured there is a break in the wiring or the siren is defective. Remove the wires from Bell+ and Bell- and measure the resistance of the wires.There is an open circuit between Bell+ and Bell. With the battery connected remove AC from the panel and measure across the battery terminals.To verify the battery charging circuit disconnect the battery and measure the voltage across the two battery leads.Measure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC.
Ensure the panel is getting proper AC power.If the battery is new, allow 1 hour for the battery to charge.The main panel battery is below 11.5 VDC. Press for to determine the specific trouble(s) present Secondary Trouble Wireless Device Low Battery – press for more information Service Required – press for more information Press the key to view the additional information. Note: When additional information is available for a specific trouble condition a will appear on the display. Use the arrow keys to scroll through all trouble conditions present. The trouble light will flash and the LCD will display the first trouble condition present. Press the number corresponding to the trouble condition to view the additional information. Note: Some trouble conditions provide additional information (indicated with an ‘*’ in the chart below). Refer to the chart below to determine the trouble condition(s) present. The following is a troubleshooting guide designed to provide additional information and troubleshooting tips for all the possible trouble conditions that can occur on any PowerSeries control panel (Power432, Power632, Power832 and Power864).
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